Pricing

Community

Free

Single Users

Unlimited Hosts & Sources

Live Tail

Professional

$/Gb

Flexible Retention for 7, 14, or 30 days

Flexible Users: 5, 10, or 25

$50 minimum charge

Enterprise

1 Tb

Logging more than 1TB per day

All Professional features

HIPAA

Managed Single-Tenant on public or private cloud

Community

Professional

Enterprise

Price

free

$/GB

free

Minimum Charge (month)

$0

$

$

Retention (days)

0

7, 14, 30

30

Users

1

5, 10, 25

25

Unlimited Hosts & Sources

Live Streaming Tail

Command Line (CLI) Tail

Unlimited Saved Views

Real Time Alerts

Archiving

Automatic Field Parsing

Custom Fields

Dynamically Tagged Host Groups

Google Apps Single Sign-on

3rd Party Audited HIPAA Certified

Business Associate Agreement (BAA)

Community

Price

free

Minimum Charge (month)

$0

Retention (days)

0

Users

1

Unlimited Hosts & Sources

Live Streaming Tail

Command Line (CLI) Tail

Unlimited Saved Views

Real Time Alerts

Archiving

Automatic Field Parsing

Custom Fields

Dynamically Tagged Host Groups

Google Apps Single Sign-on

3rd Party Audited HIPAA Certified

Business Associate Agreement (BAA)

Professional

Price

$/GB

Minimum Charge (month)

$

Retention (days)

7, 14, 30

Users

5, 10, 25

Unlimited Hosts & Sources

Live Streaming Tail

Command Line (CLI) Tail

Unlimited Saved Views

Real Time Alerts

Archiving

Automatic Field Parsing

Custom Fields

Dynamically Tagged Host Groups

Google Apps Single Sign-on

3rd Party Audited HIPAA Certified

Business Associate Agreement (BAA)

Enterprise

Price

$/GB

Minimum Charge (month)

$

Retention (days)

30

Users

50

Unlimited Hosts & Sources

Live Streaming Tail

Command Line (CLI) Tail

Unlimited Saved Views

Real Time Alerts

Archiving

Automatic Field Parsing

Custom Fields

Dynamically Tagged Host Groups

Google Apps Single Sign-on

3rd Party Audited HIPAA Certified

Business Associate Agreement (BAA)

FAQs

Do you offer a free trial?

Yes, we offer a fully-featured 14-day free trial for new accounts.

What if I exceed my user limit?

Contact support, and we’ll work with you to find a solution.

Is a credit card required for the free trial?

Nope, just sign up for an account.

What if I exceed my volume limit?

We only charge you for what you use. We don’t have data caps or volume limits.

What happens after my trial?

Your account switches to our limited community plan and your stored logs are deleted.

How can I know what my bill will be if I don’t know my logging volume?

We only charge you for what you use. We don’t have data caps or volume limits.

How can you offer unlimited ingestion on your free plan?

The free plan offers unlimited live streaming tail for real-time logging, but does not come with any storage retention. To store your logs, sign up for any of our paid plans.

What does retention mean?

Retention refers to the number of days that we store your log data. To store data beyond your retention period, we offer integrations that automatically archive your data to an external source.

Do all plans have all features?

All paid plans have the same features except for (i) the duration your logs are retained, and (ii) the number of users that can access the logs. The only exception is our HIPAA plan, which comes with a signed business ___ agreement (BAA).

What if I switch my plan in the middle of the month?

You will be billed for your prorated usage up to the end of the the previous day UTC. The billing period for your new plan starts from the beginning of the current day UTC.

Where can I find how much much I've logged?

In the LogDNA log viewer, you can find your usage in GBs at the bottom left. There is also a detailed breakdown of your usage on the Dashboard.

How granular is your billing rate?

We will bill you down to the MB.