Pricing that works for everyone

BIRCH

$1.50/GB

per month
Start Free Trial

7-day Retention

Up to 5 users

$3 minimum charge

Most POPULAR

MAPLE

$2/GB

per month
Start Free Trial

14-day Retention

Up to 10 users

$20 minimum charge

OAK

$3/GB

per month
Start Free Trial

30-day Retention

Up to 25 users

$100 minimum charge

ENTERPRISE

Predictable logging at Enterprise scale.

Request Demo

For teams who need more control over their logging.

Let's break it down

Price

$0

$1.50/GB

$2.00/GB

$3.00/GB

$4.00/GB

Minimum Charge (month)

$0

$3

$20

$100

$200

Retention (days)

0

7

14

30

30

Users

1

Up to 5

Up to 10

Up to 25

Up to 25

Unlimited Hosts & Sources

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Live Streaming Tail

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Command Line (CLI) Tail

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Unlimited Saved Views

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Real-time Alerts

Yes Icon
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Archiving

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Automatic Parsing

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Custom Fields

Yes Icon
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Dynamically Tagged Host Groups

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Google Apps Single Sign-on

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3rd Party Audited HIPAA Certified

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Business Associate Agreement (BAA)

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Questions? We got you

Do you offer a free trial?

Yes, we offer a fully-featured 14-day free trial for new accounts.

What if I exceed my user limit?

Contact support and we’ll work with you to find a solution.

Is a credit card required for the free trial?

Nope, just sign up for an account.

What if I exceed my volume limit?

We only charge you for what you use. We don’t have data caps or volume limits.

What happens after my trial?

Your account switches to our limited free plan and your stored logs are deleted.

How can I know what my bill will be if I don’t know my logging volume?

We only charge you for what you use. We don’t have data caps or volume limits.

How can you offer unlimited ingestion on your free plan?

The free plan offers unlimited Live Tail for real-time logging, but does not come with any storage retention. To store your logs, sign up for any of our paid plans.

What does retention mean?

Retention refers to the number of days that we store your log data. To store data beyond your retention period, we offer integrations that automatically archive your data to an external source.

Do all plans have all features?

All paid self service plans have the same features except for (i) the duration your logs are retained, and (ii) the number of allotted users. The only exception is our self service HIPAA plan, which comes with a signed BAA.For enterprise features like Usage Quotes and Index Rate Alerting, request a demo with our solutions team.

What if I switch my plan in the middle of the month?

You will be billed for your pro-rated usage up to the end of the the previous day UTC. The billing period for your new plan starts from the beginning of the current day UTC.

Where can I find how much I’ve logged?

In the LogDNA log viewer you can find your usage in GBs at the bottom left. There is also a detailed breakdown of your usage on the Dashboard.

How granular is your billing rate?

We will bill you down to the MB, so 10.416 GB on our Birch plan ($1.50/GB) is $15.62 per month.

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